1. Scope
This notice explains how LUMIRABIO handles information submitted through the website for business-to-business enquiries, technical discussions, and related communications.
LUMIRABIO is the brand of Fujian Lumira Biotech Co., Ltd., which acts as the business contact and inquiry controller for this website.
The website is intended for professional and institutional contacts. It is not a patient service or a route for personal-use requests.
2. Information we receive
Information may include your name, business email, organization, role, telephone number, country or destination, product of interest, target quantity, specification, intended project context, timing, and the message you choose to submit.
The inquiry record may also include the submitting page, referral domain, limited campaign parameters, device category, consent status, and, only when you allow limited analytics, up to 20 key page-category and form-start events associated with that inquiry. Raw IP addresses and form-field contents are not stored as analytics activity.
Please submit only the non-confidential information needed for the initial review. Do not send patient information, medical history, confidential formulations, or proprietary batch data through the website form.
3. How information is used
LUMIRABIO uses submitted information to review and route enquiries, respond to business contacts, prepare technical or commercial follow-up, coordinate requested documentation, and protect the website from abuse.
Limited source and journey information is used to understand which pages and campaigns support qualified B2B enquiries. It is not used to create patient, consumer, or advertising profiles, and it is not combined with confidential project text in general analytics tools.
The technical inquiry form creates a private record in LUMIRABIO's managed WordPress and Hostinger environment. A minimal email notification containing the inquiry reference, product interest, source, and submission time may be sent to the designated mailbox; the protected inquiry record remains the primary record.
4. Access, service providers, and retention
Access is limited to authorized personnel involved in enquiry qualification, technical review, commercial follow-up, privacy administration, security, and recordkeeping. WordPress and Hostinger provide the managed website and hosting infrastructure used for the private record.
Information is retained for as long as reasonably needed to handle the enquiry, maintain business records, protect the website, and meet applicable obligations.
5. Contact
For questions about this notice or a submitted enquiry, contact lumirabio@gmail.com. Please include enough information for the team to identify the relevant communication.